2 weeks
To launch
+142%
Avg ROAS
One patent granted, two patents pending
Your Data, Your AI, Your Edge
Transform Your Data into Intelligent Assets
AI budgets are shifting. Organizations are now moving from adopting AI to building it.
mirro helps you own your intelligence layer faster, cheaper, and with state-of-the-art precision tailored to your use case.
Our behavioral AI models, developed and refined with SRI (the creators of Siri) are pre-built, ethically trained, and ready to adapt to your data, empowering enterprises to understand intent, adapt communication, and drive better outcomes, without sending sensitive data outside your environment.
Your vision, powered by mirro
We help you transform your data into intelligent assets building custom models and workflows that stay entirely yours.
Efficiency
Small-model efficiency
Outperforms massive LLMs in empathy accuracy
Customization
Fine-tuned on your data
Domain-specific performance tailored to your needs
Privacy
Private by design
Compliant with HIPAA, GDPR, and privacy-by-design principles
Security
Operate securely anywhere
Cloud, on-prem, or edge environments with full data control
Behavioral AI, Ready to Customize
Understands emotion and context across modalities (voice, text and video)
If your business depends on conversations, empathy, or decision quality, mirro builds the AI that understands both sides.
- Responds with empathy and precision
- Maintains consistent tone and brand alignment
- Operates securely anywhere with full data control, privacy compliance, and low-latency inference
For Whom
Any organization where human understanding drives outcomes:
Healthcare & Telehealth
Provider–patient communication, clinical trials
Insurance & Payers
Claims, care management, customer retention
Customer Experience & Sales
Real-time coaching, satisfaction analysis
Education & Training
Adaptive tutoring, engagement analytics
If your business depends on conversations, empathy, or decision quality, mirro builds the AI that understands both sides.
Security & Privacy
Your data stays safe, compliant, and 100% yours
HIPAA + SOC 2, anonymized notes, no recordings stored, no model training, ethics-committee approved.
- Fully HIPAA, PHIPA, and SOC 2 compliant
- Custom BAA for your practice
- The most ethical AI — never trains on or sells your data
- All data is de-identified and de-anonymized for maximum privacy
- Aligned with APA Companion
Technical advantages
Why teams choose BIE over ad-hoc "emotional" AI
High empathy, small footprint
BIE enables compact models to reach or exceed the empathy quality of ultra-large LLMs while using far fewer parameters—cutting latency, compute cost, and energy use.
Smaller models, bigger impact
Edge & offline ready
The modular architecture supports deployment on local devices, companion robots, and embedded systems, including partially or fully offline operation.
Private by design
Flexible across modalities
BIE works in multimodal mode (text + audio + video) or unimodal (text-only, audio-only, etc.), adapting gracefully when some signals are missing.
Resilient by default
LM-independent empathy layer
AMEM is architected as a plug-in layer that sits alongside your language models rather than being baked into a single provider’s stack.
- Swap or upgrade LLMs without losing your empathetic brand voice.
- Apply the same empathy framework across multiple vendors and model sizes.
- Maintain a clear separation between factual competence and emotional alignment.
Retrospective Optimization
Finds past encounters that supported higher levels for legitimate rebills within payer windows.
- Health system vs. financial services vs. education—each can have its own empathy playbook.
- Apply the same empathy framework across multiple vendors and model sizes.
- Maintain a clear separation between factual competence and emotional alignment.
How It Works
Let’s Build Your AI
Turn your data into a lasting business asset which optimizes revenue, increases customer satisfaction and reduces costs.
Built for human-centered work
Where Behavioral Intelligence makes the biggest difference
Any organization where conversations, empathy, and decision quality drive outcomes can turn BIE into a durable competitive advantage.
Healthcare & telehealth
Patient-centered virtual care
Empathy-aware intake, triage, and follow-up that adapt to distress, reluctance, or ambivalence in real time.
- Behaviorally informed triage and risk detection.
- Emotionally aligned scripting for providers and care teams.
Customer experience & sales
Conversations that retain and convert
Real-time guidance that helps agents and AI assistants stay calm, clear, and helpful—even in escalations.
- Brand-safe responses across chat, voice, and email.
- Coaching signals for live agents based on behavioral cues.
Insurance & payers
Sensitive decisions, empathetic communication
Claims, care management, and benefits conversations that must balance clarity, empathy, and regulatory tone.
- Consistent language for complex or adverse decisions.
- Behavioral analytics to reduce churn and complaints.
Education & training
Adaptive, emotionally aware learning
Tutors and training agents that respond not only to correctness, but also to frustration, boredom, or confusion.
- Dynamically adjust difficulty and encouragement.
- Give learners a sense of being seen and supported.
Why behavioral intelligence now?
LLMs are smart—but not consistently empathetic.
Most AI systems today are great at generating fluent text, but struggle with reading the room. They miss tone, overreact to single words, and can't reliably follow your empathy guidelines or brand voice across channels.
The limitations of traditional "emotional" AI
What BIE changes
A dedicated empathy layer for any model you use
The Behavioral Intelligence Engine wraps around your existing language models. Instead of asking the LM to "be empathetic on its own," BIE adds an adaptive, supervised empathy layer (AMEM) that:
- Understands multimodal behavior—voice tone, linguistic cues, and visual signals.
- Applies a controllable empathy framework aligned with your brand, domain, and regulations.
- Works with small, medium, or large LMs without locking you into a single vendor.
From data to behavioral IP
How we turn your conversations into a proprietary Behavioral AI stack
BIE is delivered as a collaborative build process. We start from your goals, integrate mirro’s base models, and train on your data so that the resulting AI layer—including empathy behaviors—is truly yours.
You define your outcome
We start with mirro's base behavioral models
We train AMEM on your data
You own the behavioral IP
You stay current
Trust, safety & governance
Built for regulated, human-impact domains
BIE is designed for environments where mistakes are not just inconvenient—they’re unacceptable. Healthcare, behavioral health, financial services, and education require a higher bar for empathy, clarity, and safety.
- Privacy-first design aligned with HIPAA, GDPR, and similar frameworks.
- Data residency options: cloud, on-prem, or edge deployment.
- Configurable guardrails and tone policies for high-stakes conversations.
Our research foundation
Backed by world-class R&D
mirro’s Behavioral Intelligence Engine is grounded in patented multimodal empathy research and developed in collaboration with SRI, the team behind Siri.
- One granted patent and additional patents pending in multimodal empathy.
- Human-centered design that keeps clinicians, agents, and learners in the loop.
- Evaluation frameworks that go beyond accuracy to include empathy and trust.
Inside the Behavioral Intelligence Engine
How BIE and AMEM work—step by step
Under the hood, BIE combines multimodal perception, an Adaptive Multimodal Empathy Model, and a reinforcement learning loop to continuously refine emotional alignment.
The real-time conversation flow
Capture multimodal signals
Build a unified emotional profile
Generate the base response
Refine with AMEM (the empathy layer)
Synchronize across channels
The reinforcement training loop
BIE doesn't just guess at empathy—it learns it, measures it, and improves it with every iteration.