With the mental health crisis escalating globally, virtual triaging has emerged as a critical solution for mental health care platforms. With empathetic AI and 24/7 virtual triaging, we can bridge the growing gap between the increasing demand for mental health services and the limited availability of professionals. mirro’s omiEmotion™ AI surpasses typical sentiment analysis solutions by being truly multi-modal. mirro simultaneously considers tone, word usage, and facial expressions to capture emotional markers that single-modality AIs miss.