Search

Understand and Transform Customer Interactions 

Capture 100% Customer Sentiment Enhance Customer Satisfaction by 20% Increase Efficiency by 50% Save Labor by 30% Seamless Integration in Just Two Weeks

mirro.ai

Beyond Surveys: Hear the Unheard Voice of Your Customers

82
82%

Customers don’t respond to post call surveys, leaving much sentiment data unrecorded.

70
70%

Customers report dissatisfaction due to unresolved issues and the need for timely responses. 

60
60%

Labour costs consume call centre budgets due to manual reviews and quality assurance. 

mirro: The Listening Ear That Captures 100% Customer Sentiment and Transforms Your Call Center KPIs

mirro’s advanced AI-driven solutions revolutionize call centre operations by enhancing efficiency, ensuring comprehensive sentiment analysis, automating quality assurance, and increasing customer satisfaction. Here’s how mirro delivers value to your call center

mirro.ai
100

Customer Input Captured 

mirro.ai infers customer sentiment from every call, providing 100% coverage.

100x

Reduction in Call Listening Time

No more sifting through hours of audio. mirro's AI listens to every call, intelligently identifying and surfacing the key moments that require your attention. Empower your team to focus on high-impact conversations and deliver exceptional customer experiences.

30

Cost Savings 

Automate the quality assurance process with mirro.ai to reduce labour costs.  

20

Increase in Customer Satisfaction 

Leverage mirro's AI-driven insights to preemptively address customer concerns, ultimately increasing customer satisfaction. 

From Good to Great: How mirro Supercharges Your Call Center with AI-Driven Communication Analysis

mirro.ai
mirro.ai

Efficient Call Reviews

mirro listens to every single recorded call, identifying signs of stress and frustration in the customer's voice. It analyzes both what was said and how it was said, ensuring no customer sentiment is missed.

mirro.ai

Comprehensive Reports

mirro generates detailed review reports, highlighting audio clips where customer stress is highest. This allows you to quickly gain full insight and understand the exact issues that upset customers.

mirro.ai

Multi-Modal Analysis

In addition to audio analysis, mirro transcribes the call and performs text analysis to pinpoint specific issues, providing a clear picture of customer concerns.

mirro.ai

Agent Coaching

mirro provides agents with coaching based on their call performance, helping them understand areas for improvement and enhancing their skills.

Integration

Seamless Integration

mirro can be integrated into your existing systems seamlessly within just 2 weeks, minimizing disruption and maximizing efficiency quickly.

How mirro Works to Address Your Challenges

mirro.ai

Efficient Call Reviews: mirro listens to every single recorded call, identifying signs of stress and frustration in the customer’s voice. It analyzes both what was said and how it was said, ensuring no customer sentiment is missed.

Comprehensive Reports: mirro generates detailed review reports, highlighting audio clips where customer stress was highest. This allows you to quickly gain full insight and understand the exact issues that upset customers.

Text Analysis: In addition to audio analysis, mirro performs text analysis to pinpoint specific issues, providing a clear picture of customer concerns.

Agent Coaching: mirro provides agents with coaching based on their call performance, helping them understand areas for improvement and enhancing their skills.

Seamless Integration: mirro can be integrated into your existing systems seamlessly within just 2 weeks, minimizing disruption and maximizing efficiency quickly.

Learn more about mirro's offerings

Empathetic Excellence for Superior Call Center Performance

At mirro, we understand your challenges in delivering exceptional customer service while managing costs and employee satisfaction. Ensuring every customer interaction is positive and resolving issues on the first call are critical to your success. Our advanced AI-driven solutions are designed to address these specific challenges, providing you with the tools and insights needed to transform your call centre operations. 

mirro.ai
Seamless Integration

Engage With Three Simple Steps

Ensuring your data is secure and compliant with industry standards.

  • 1

Schedule a Demo

See mirro's capabilities in action and how it fits into your system.

  • 2

Customize Your Solution

Select features that match your specific requirements for seamless integration.

  • 3

Implement & Transform

Implement mirro and lead the way in advanced telehealth communication.

Shopping Basket