Unlock the Power of Empathetic AI for Superior End-User  Interactions

Revolutionize Your Services with Real-Time Emotional Analysis

mirro’s Empathetic AI Listener provides real-time insights into end-user emotions by analyzing non-verbal cues, helping you deliver more compassionate and effective interactions.

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How Does mirro AI Detect Emotions?

mirro AI detects emotions through a combination of advanced technologies and methodologies that analyze various inputs to infer the emotional state of an end-user. Here’s a breakdown of how this process works

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 Voice Analysis

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Pitch and Tone

 AI algorithms analyze the pitch, tone, and modulation of a person’s voice. Changes in these elements can indicate different emotional states, such as stress, happiness, anger, or sadness

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Speech Rate

The speed at which someone speaks can provide clues about their emotional state. For example, a faster speech rate may indicate excitement or anxiety, while a slower rate might suggest sadness or calmness

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Volume and Intensity

Variations in volume and intensity can signal emotions. Loud and intense speech might indicate anger or excitement, whereas softer speech might indicate sadness or uncertainty

Facial Expression Recognition

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Micro-Expressions

AI systems can detect subtle facial expressions that last only a fraction of a second. These micro-expressions can reveal true emotions that a person might try to conceal

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Facial Landmarks

By tracking facial landmarks (such as the corners of the mouth, eyes, and eyebrows), AI can interpret expressions related to specific emotions like smiling, nodding for engagement or frowning for stress.

Body Language Analysis

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Posture and Gestures

AI can analyze body posture and movements to infer emotions. For instance, crossed arms might indicate defensiveness, while open body language might suggest openness and comfort

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Hand Movements

Gestures such as waving, pointing, or using hands while speaking can provide additional context to the spoken words and reveal underlying emotions

Text Analysis

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Sentiment Analysis

AI uses natural language processing (NLP) to analyze text for word sentiment and emotion conveyed through words, either spoken or written.

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Mindset Markers

By examining the context in which words are used, AI can infer mindset patterns like adaptability, empathy, learning approach, stress management approach etc. 

Multimodal Emotion Detection

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Combining Inputs

AI systems often combine multiple inputs (voice, facial expressions, body language, and text) to provide a more accurate and comprehensive assessment of emotions. This multimodal approach ensures that the emotion detection is robust and reliable

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Contextual Integration

By integrating various inputs, AI can understand the context better and make more nuanced interpretations of emotional states

What Emotions mirro Can Detect?

mirro’s advanced AI technology is designed to detect a wide range of emotions by analyzing various verbal and non-verbal cues. Here are the key emotions that mirro can identify

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Emotional Flags

To help healthcare providers and service operators make informed decisions, Mirro groups these emotions into different flags

green

Green Flag

Happiness 

Excitement 

Contentment 

yellow

Yellow Flag

Calmness 

Reasoning

Thinking

red

Red Flag

Stress 

Anxiety 

Fatigue 

How mirro Uses These Insights?

By accurately detecting and analyzing these emotions, Mirro enhances the ability of healthcare providers, customer service teams, and other professionals to understand and respond to the emotional needs of their end-users.

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Real-Time Feedback:

mirro provides real-time feedback on the detected emotions, helping service providers respond appropriately.

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Decision-Making:

Based on the emotional flags, providers can assess the severity of the symptons and priority of the care and on the best course of action. For example, if a red flag is detected, immediate intervention may be required.

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Personalized Care:

Understanding the emotional state of end-users allows providers to offer more personalized and empathetic care, improving overall satisfaction and outcomes.

Engage With Three Simple Steps

Ensuring your data is secure and compliant with industry standards.

  • 1

Schedule a Demo

See mirro's capabilities in action and how it fits into your system.

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Customize Your Solution

Select features that match your specific requirements for seamless integration.

  • 3

Implement & Transform

Implement mirro and lead the way in advanced telehealth communication.

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